What happens if my print arrives damaged or isn’t quite right?

FAQ

If something isn’t right, contact us and we’ll help you sort it quickly.

Please include:

  • Your order number
  • A clear photo of the issue (and the packaging if it arrived damaged)
  • A short note on what you expected vs what arrived

We’ll review the details and confirm the best resolution — whether that’s a replacement, a reprint, or another appropriate fix.

Digital downloads: if a file won’t open or import, message us with a screenshot of the error and we’ll provide support.