1. Introduction

Creative 3D Prints ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Order Details: Information related to the products or services you have ordered.
• Payment Information: Billing details necessary to process payments.
• Technical Data: IP address, browser type, and information about your visit to our website.

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders.
• Customer Support: To assist and respond to inquiries.
• Marketing Communications: To send you updates and promotional materials, if you have opted in.
• Improvement of Services: To enhance our website and services based on user feedback.
• Legal Obligations: To comply with legal requirements and prevent fraudulent activities.

4. Data Sharing and Security

• Third-Party Service Providers: We may share your information with trusted third parties who assist in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Payment Terms: Full payment is required before production commences unless otherwise agreed upon in writing.
• Data Security: We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand your preferences based on previous or current site activity. You can choose to disable cookies through your browser settings; however, this may affect the functionality of our website.

6. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

• Access: To request a copy of the personal data we hold about you.
• Rectification: To request correction of any inaccurate or incomplete data.
• Erasure: To request deletion of your personal data, subject to certain conditions.
• Restriction: To request restriction of processing your personal data.
• Data Portability: To request transfer of your data to another service provider.
• Objection: To object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please please contact us

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this policy periodically for any updates.

10. Governing Law

These Terms are governed by the laws of England and Wales.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us

Address: Wednesfield, WV11 3DY, West Midlands, United Kingdom